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Software and AI decisions, explained from the work.

Architecture, automation, and product lessons from building business systems and governed AI on the JVM.

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How We Built Sofia: An AI Lead Intake Agent That Calls, Summarizes, and Hands Off to Booking

A practical case study of building Sofia, an AI voice agent that calls new leads, captures structured context, and sends a meeting-booking follow-up.

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The engineering decisions behind TramAI and why production AI systems need explicit boundaries, permissions, portability, and auditability.